Table of Contents

The Role Laterals Play in Succession Planning

By Kylie Ora Lobell

Succession planning can be a touchy subject for firms, but lateral hires can be integral to making it run more smoothly.

The State of the Summer Experience

By Erin Brereton

Unprecedented workplace changes affected summer associate programs nationwide last year. Find out how the industry reacted — and what this year’s efforts may look like.

Who’s the E-Billing Boss? Likely Your Client

By Mark Brewer

As more clients dictate e-billing processes, legal organizations of all sizes will need to get acquainted with outside counsel guidelines.

Don’t Look Back — You Aren’t Going That Way

By Debra L. Elsbury, CLM

How to take what you've learned this year and keep moving forward.

Pandemic Liability Protections Aren’t Immunity

By Dave Luter

Demonstrating proof that your law firm has complied with all applicable COVID-19 workplace safety protocols will be critical going forward.

7 Marketing Tips During COVID-19 and Beyond

By Ross Fishman, JD

With the lessons learned over the last 12 months, your legal organization, these tips can put you in a prime position to reach clients.

For True Disaster Recovery Readiness, Think Beyond Cloud Basics

By Patrick Skerrett

We've got best practices for how legal organizations should best approach their disaster recovery plans.

The Role of Tech in Client Communications

By Jay Kozie

How to harness technology to enhance client relationships.

Build Client Satisfaction Through Active Listening

By Eric Schurke

Harnessing the power of listening has significant commercial advantage to legal firms.

Anniversaries, Awards and Appointments April 2021

What's Happening at Headquarters April 2021