As technology and client needs evolve, firms should be assessing which pay structure positions them to provide the best service going forward.
In a tough hiring market, having a well-structured professional development program can set your law firm apart.
Key performance indicators are the metrics that matter.
ALA President Amanda Koplos, CLM, CPA, shares a Valentine’s Day message to the Association and its members.
Integrating AI into your legal support tools can be key to making your customer service top-notch.
Here’s how to set up a program that gets the best out of mentors and mentees.
Organizing your firm’s data (and deciding what’s important) will help generative AI become a more effective legal tool.
Smaller law firms can significantly increase their chances of competing with larger firms by maximizing their digital footprint and building processes and systems around the pitch/proposal process.
To maintain profitable growth while continuing to attract the best talent, firms must evaluate their offerings.
AI can be helpful for legal operations, but follow these tips to avoid feeling overwhelmed by it.
How my decision to take a break from social media led to a period of calm, self-discovery and a positive mindset shift.