February 2025
VOLUME 44, ISSUE 2

Table of Contents

Features

Financial Management

Crafting a Compensation Structure for the Future

By Alex Heshmaty

As technology and client needs evolve, firms should be assessing which pay structure positions them to provide the best service going forward.

Human Resources management

Professional Development: A Win-Win for Firms, Their Staff — and Your Bottom Line

By Laura Semko

In a tough hiring market, having a well-structured professional development program can set your law firm apart. 

Legal Industry/Business Management

KPIs: The Keys to Tracking Profitability

By Kelly Zimmerman

Key performance indicators are the metrics that matter.

Columns

Big Ideas:
ALA President's Letter

Love and Leadership: My Journey with ALA

By Amanda Koplos, CLM, CPA

ALA President Amanda Koplos, CLM, CPA, shares a Valentine’s Day message to the Association and its members.

BP Perspective: Insights From a Business Partner

The Evolution of Law Firm User Support

By Steven Badal and John Ramus

Integrating AI into your legal support tools can be key to making your customer service top-notch.

Diversity Dialogue: Broadening business perspectives

Implementing Effective Mentorship Programs for Underrepresented Lawyers

By Alex Revelin

Here’s how to set up a program that gets the best out of mentors and mentees.

Innovations:
Fresh Thoughts for Managing

Building a Strong Information Foundation to Unlock AI’s Full Potential

By Alex Smith

Organizing your firm’s data (and deciding what’s important) will help generative AI become a more effective legal tool.

Marketing Matters:
Boost Your Firm's Brand

2 Ways Small and Midsize Law Firms Can Win More Pitches (and Improve Realization Rates)

By Mike Mellor

Smaller law firms can significantly increase their chances of competing with larger firms by maximizing their digital footprint and building processes and systems around the pitch/proposal process.

Tough Topics:
Challenging Office Conversations

Tips for Staying Competitive in a Client-Driven Market

By Jacob Morvay

To maintain profitable growth while continuing to attract the best talent, firms must evaluate their offerings.

Departments

Tips & Trends:
Industry Advice and Developments

The AI Overwhelm: How Legal Management Professionals Can Avoid Burnout and Stay Productive

By Rachel Strella

AI can be helpful for legal operations, but follow these tips to avoid feeling overwhelmed by it.

Your Wellness:
Everyday Self-Care Tips

My Social Media Reboot

By Karie Rivkin, CLM

How my decision to take a break from social media led to a period of calm, self-discovery and a positive mindset shift.

 

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