Business development is often overlooked amid the day-to-day bustle of law firm management. In this episode, David Freeman, JD, Founder of Lawyer BookBuilder, talks about how important business development is to the success of your firm and why now — during economic uncertainty — is the best time to ramp up those efforts. Plus, don’t miss Freeman’s advice on how to best measure your and your lawyers’ progress in growing your firm’s reach and profitability. 

Are your attorneys frustrated by the time it takes to access a client’s medical records? In this episode, Jared Vishney of Arctrieval discusses upcoming changes to HIPAA regulations that will make the records retrieval process easier. The new rule, scheduled to take effect later in 2023, imposes limitations on health service providers regarding how long they can take to respond and what fees they can charge. Tune in to see how your firm can take advantage of these changes. 

In this episode, Rita Nielsen, CLM, PHR, SHRM-CP, Office Administrator at Locke Lord LLP and ALA Chicago’s CLM Director, talks about what ALA’s Certified Legal Manager (CLM)^® program is, the benefits it offers and what the process is to achieve it. Nielsen also offers suggestions on how best to study for the exam, including joining chapter study groups. Tune in if you’re looking to start your CLM journey! 

For more on the CLM, visit alanet.org/clm. 

In this episode, Heidi Gardner, PhD, Distinguished Fellow at Harvard Law School, talks about what qualities make a good leader in the post-pandemic era. She also discusses how collaboration can help managers work through many of the issues law firms face today, as well as how a compassionate approach toward your employees can boost productivity. 

In this episode, Dan Atcheson of Jenkins Wilson Taylor and Hunt, PA, discusses the growing use of the metaverse in the legal industry. Learn about how some firms are already renting space in the virtual world to meet with clients and how the metaverse is becoming more conducive for firm operations. Atcheson also offers his thoughts on how government regulation will be required to prevent crimes such as assault and battery from occurring in the metaverse. (Yes, it can happen there, too!) 

In this special episode, hear from Eryn Carter, CAE — ALA’s new Executive Director — about her impressions of ALA so far, her vision for the future of the Association and what she’s most looking forward to heading into 2023 and beyond. And just in time for the holidays, we discuss Carter’s favorite Thanksgiving food and her favorite gift she’s ever received.