Certified Legal Manager Exam Policies

Important CLM Exam Policies

Maximum Time Period to Take the Exam

The CLM examination is administered online twice per year. Candidates must take their initial and all retake exams within forty-eight (48) months from the date of their application. Thereafter, candidates must submit a new application with full fees.

Reschedule Policy

1. Exams may be rescheduled by request to [email protected] a minimum of five (5) days prior to the scheduled test date.
2. There is a fee to reschedule.

Retake Policy

1. A candidate who does not pass the examination can retake the examination two (2) times within a four-year period.
2. There is a fee for the second and third examinations.
3. Candidates who wish to schedule an examination retake should contact [email protected] before the stated application deadline. They will be asked to pay the exam retake fee and provide a letter of intent and a copy of their last exam report.

Re-Application Policy

After the third failed examination, or after forty-eight (48) months from the date of your initial application, the candidate who wishes to retake the examination will be required to reapply for the examination, meeting all employment, experience and education requirements as:

1. New educational documentation
2. Full certification application and examination fees

Refund Policy

1. If your application is not accepted, you will be refunded the examination fee less a processing fee.
2. All other fees submitted for services are nonrefundable, including rescheduling and retake fees.

Requests for refund of the examination fee (minus the processing fee) must be emailed to the CLM Certification Center at [email protected]. Each request must contain the applicant’s full name, mailing address and test date. Refunds will be made only to the individual or organization that paid the exam fee. If the refund is to be payable to an organization, the organization’s tax identification number must be provided. Refunds will be credited or mailed approximately four to six weeks after the written refund request is received.

Exam Accommodations

ALA’s certification examination complies with the Americans With Disabilities Act regulations governing both facilities and administration. Applicants requiring special arrangements because of a disability must contact the CLM Certification Center at [email protected] as soon as possible before the exam date.

All published application deadlines apply to applicants requesting special arrangements because of a disability. There is no additional fee for accommodation for applicants with disabilities.

Policy Statement

Persons designated as Certified Legal Manager are experienced administrators who have demonstrated knowledge of legal administration through successful completion of required coursework and passing an examination. The Association of Legal Administrators, its officers, directors and members do not guarantee or endorse the competence or character of persons who receive the designation of CLM.

Still Have Questions About the CLM Exam?

We’re here to help you navigate your CLM journey. Email us at [email protected].